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How Biometrics Is Transforming Digital Authentication and Identification in Banking

How Biometrics Is Transforming Digital ...

Nearly every industry is feeling the pressure to go digital. The global pandemic has forced businesses of all sizes to re-evaluate their processes and ...

eKYC in Banking

What Is eKYC in Banking, and Why Is It Important?

KYC stands for "know your customer" and is a process used by banks and other financial institutions to verify the identity of their clients. It's ...

EDC collaboration with SkyQR

Our Partnership with SKYQR - New QR code ...

Our partnership with SKYQR will strengthen business communications and benefit many industries with Innovative QR Code Management. Discover more. ...

banking digital onboarding

Traditional Vs. Digital Onboarding in Banking

What is the difference between traditional and digital onboarding? Read this article to know the difference in terms of interaction, identity ...

EDC partners with Aafaq Islamic Finance to deliver ...

EDC has partnered with Aafaq Islamic Finance, a leading provider of Sharia-compliant financial products and services, to offer its advanced Digital ...

Print-Marketing

Digital Printing: What Is It and How It Benefits ...

Digital printing helps businesses achieve their printed marketing goals with high-quality printed products. Learn more about digital printing and its ...

Self-Service

Step up Your Self-service CX Game with ...

Conversational AI can improve self-service CX and increase satisfaction. How? Read this article to learn more about conversational AI features and ...

customer communication channels

How to Choose the Best Customer Communication ...

How to choose the best customer communication channels? Read about what things to consider to pick the best communication channels. Learn more with ...

Benefits of Conversational AI

The Use Cases and Benefits of Conversational AI in ...

Learn about the use cases and the benefits of conversational AI in the insurance sector and discover more about EDC’s conversational AI solution. ...

conversational ai

How Is Conversational AI Used in the Healthcare ...

What is the significance of using conversational AI in the healthcare sector, and what are the use cases of conversational AI in healthcare. Learn ...

The Digitalisation of KYC (eKYC) in Business

Learn about the digitalisation of KYC (eKYC) in business. Explore the KYC process, the benefits of KYC, and disadvantages of traditional KYC and more. ...

4 Ways Conventional Chatbots Are Failing ...

Conventional chatbots help businesses provide 24/7 customer support, but they fail them in many other aspects. Discover the disadvantages of chatbots ...

Call Deflection: What Is It and How Can We Help?

What is call deflection? Learn about call deflection, its definition, strategies, why it is important, and how we can help. Discover more with EDC. ...

What Are Smart Cards? Their Definition, Types & ...

Learn about smart card technology with EDC. Discover smart cards definition, benefits, types, how they were developed, and how they work. Explore ...

Chatbots Vs. Conversational AI

Conversational AI and chatbots are often confused and used synonymously. So, what is the Difference Between Chatbots and Conversational AI? Learn more ...

customer communication management

Your Guide to Customer Communication Management

Learn about customer communication management (CCM), it's definition and how it contributes to business success. Discover more with EDC’s CCM ...

facial recognition

What Is Digital Onboarding? Its Definition and ...

What is digital onboarding? Learn more about the definition of digital customer onboarding and how it helps businesses enhance their customer ...

international chatbot

Multilingual Chatbots: Break the Language Barrier ...

What are multilingual chatbots, how do multilingual chatbots work and benefit businesses? Read this article to learn more about multilingual chatbots. ...

roll off press

Digital Printing: What Is It and How It Benefits ...

Digital printing helps businesses achieve their printed marketing goals with high-quality printed products. Learn more about digital printing and its ...

technology brain hd

What is Artificial Intelligence in Technology?

Artificial intelligence has a significant role in many fields. Click to discover what AI is, its applications, and more about it in relation to EDC. ...

emerging trends in digital marketing

What is Digital Transformation?

Digital transformation is essential in enabling your business to achieve its goals. Click to learn how to grow your business through this ...

lightedge peering

Digital Trust: Paving the Way for Digital ...

Digital trust solutions allow banks to provide a fully digitized banking experience while securing clients’ data and maintaining trusted ...

Benefits of Converting Physical Documents to Digital

Benefits of Converting Your Documents to Digital

Many organizations of all kinds require the storage of hundreds, if not thousands, of documents and data. It comes as no surprise that businesses that ...

ID card verification device

Digital Trust Solutions in the Telecom Industry

Many commercial and social activities have shifted to the internet, and consumers are utilizing their mobile devices replacing numerous physical ...

Partnership

Strategic Partnership with PaySky

EDC is proud to announce our partnership with PaySKY Solutions, the leading digital payments solutions provider in the Middle East & Africa region. ...

visa card and machine

Biometric Cards Over Forgettable PIN Codes

About 1/3 of the online transactions are dropped because of forgotten passwords, according to a Mastercard Market Intelligent Report. Forgetting ...

conversational ai in healthcare

Conversational ai in Health Care

With the lockdown and restrictions in place due to the COVID-19 pandemic, many people found it difficult to meet their doctors or have appointments ...

printing service animation

Make to Print: You Demand! We Deliver!

EDC Print Solutions promises to deliver all your print needs. Whether it is customised printing or packaging solutions, your ideas matter. Our digital ...

eco friendly bank card

Towards a Sustainable Future with Eco-Friendly ...

A study by Mastercard across 24 countries worldwide unveiled that 58% of the customers are cautious of their behavioural impact on the environment and ...

contactless payment

The Evolving Payment Industry

The COVID-19 global outbreak has brought about a significant change in consumer shopping and payment behavior. The UAE market is rapidly growing with ...

Digital Onboarding: Accelerating Customer ...

Onboard a customer fast and realize the revenue faster! Onboarding appears to be a tedious and error-prone process during enterprise-customer ...

id card authenticator

Digitally Identify and Authenticate Your Customer

Digitization is making its way through diversified business and its processes. Owing to the increasing penetration of digital trends, one such ...

Sale Conversion Over Messaging

We seek customer delight, a rarity in our fast-paced world. In conventional retail, the customer journey is within the store. A store's pull factors ...

EDC Quadient Partnership

Strategic Partnership with Quadient

In a quest to provide innovative digital solutions to our clients EDC is glad to announce our strategic partnership with Quadient, a driving force ...

man clicking hologram

CCM Capabilities at a Glance

As financial services organizations seeks to improve their competitive position, improving the customer experience through a centralized cross- ...

marleting trends

Top 5 Marketing Trends Impacting Customer ...

“The most vital thing in communication is hearing what isn’t said” Peter F. Drucker. Customers are the drive of any organization and customer ...

Mastercard credit card

Instant Issuance

There is no denying that our world is constantly evolving. Innovation and inventions show up by the minute and companies become increasingly ...

spam icon

How to Avoid Anti-Spam Filters in Email Marketing

In the world of email marketing, anti-spam filters are the bane of email marketers. In email marketing, you have to pass all content inside your email ...

Contactless financial card

All you need to know about contact-less financial ...

The invention of plastic financial cards have revolutionized the way we shop. They have done away with the need to carry around a lot of cash with us. ...

digital innovation

7 Steps to Implement New Technology

We often make smart decision of choosing technology to relish the advantages and to gain an edge over competitors, but we get disappointed amidst if ...

destroyed credit card

Things to remember to securely destroy a credit/ ...

In the generation of increasing identity theft, one has to be very careful while disposing an old credit card. If not destroyed properly, it can ...

10 things all internet users should know
to secure data

10 things all internet users should know, to ...

As compared to previous decade, internet scenery has entirely transformed over the past couple of years. Not only fast internet became cheaper ...

Offset Printing
 
VS Digital Printing

Digital Printing Versus Offset Printing

The two commonly used print techniques existing are digital printing and offset printing. Though their significances differ diametrically, each has ...

digital customer communication

How HTML 5 Technology Has Revolutionized The ...

HTML 5 is the latest version of the hyper-text markup language used to build websites. While it offers many of the same features as previous versions, ...

transparent job search ball

8 Reasons why organizations benefit from ...

Outsourcing partner, the company generally, in orders to conserve the resources used to manage these tasks; you can outsource certain tasks to the ...

technological innnovation

Know what Software As a Service (SaaS) is

As per Wikipedia, "SaaS" could be defined as a software delivery model in which software and its associated data are hosted centrally (typically in ...

credit card lock shaped contact point

Dos and Dont's to use your Credit Card safely

It is important to learn how to use a credit card safely because credit card usage is very common and convenient. If the user is responsible and is ...

smart innovation

Annual General Meetings made easy, Event ...

AGM is considered as a very critical and important event of the year. If done efficiently, can well communicate and engage key stakeholders and ...

man stressed at work

5 Email Marketing Errors To Be Avoided At Any Cost

The dynamic world of marketing is changing even as you read this. New platforms are opening up to reach the customer; however, one method that has ...

mobile payment

The Digital Wallet: The New UAE Customer Happiness ...

We’ve all seen the signs. The renamed customer happiness centers, changing street signs, smiley faces on the road and several little steps taken by ...