In a quest to provide innovative digital solutions to our clients EDC is glad to announce our strategic partnership with Quadient, a driving force behind the world’s most meaningful customer experiences. Success today comes from a comprehensive customer experience management (CXM) strategy powered by intelligent solutions that manages the entire lifecycle of the communications and to automate the process of creating and delivering personalized communications. While Customer experience (CX) is one of the main driving force on Digital transformation for organizations, Quadient solutions activates brands for a better collaboration, great visibility on their customer journey and provide exceptional customer experience.
‘Through this strategic partnership EDC will leverage to provide a comprehensive portfolio of Quadient’s CCM products to help our clients accelerate their digital transformation process and deliver meaningful & personalized Omni channel communications’ said Abdulla Al Hammadi, CEO of EDC. ‘We are constantly on the forefront to enhance our digital capabilities and become an integrated communication provider. Through Quadient’s products we can help organizations to connect with their customers, on all touch points and rapidly deliver an exceptional customer experience in their communications.
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the CAC® Mid & Small and and EnterNext® Tech 40 indices.
For more information about Quadient, visit quadient.com.
Serving since 2002, EDC (a semi government company operating under Emirates Post Group) offers digital transformation services to organizations in the Middle East region. Our portfolio combines enterprise products, managed services, system integration and consultancy. We support organizations in their digital transformation journey, empowering them to lead their particular niche.