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EDCx Platform

Cutting-edge digital solutions that help businesses transform the way they serve their customers. Deliver faster, better customer experiences by streamlining processes with EDCx

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Attracting

Create a better customer experience with our platform

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Onboarding

Streamline customer onboarding process

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Communication

Enhance customer communication channels

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Service

Deliver exceptional customer service

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Retention

Build lasting customer relationships

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Industries

Helping organizations across sectors digitize workflows, onboard customers, and streamline service delivery with secure, scalable solutions built for impact.

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Banking and Financial Services

Accelerate onboarding and compliance across financial products and services.

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Government and Public Services

Deliver fast, paperless citizen services through digital channels.

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Telecomunications

Simplify activation, verification, and support across customer journeys.

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Healthcare

Digitize patient onboarding, appointments, and identity verification.

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Logistics

Digitize customer communication, identity checks, and delivery authorizations.

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Retail

Enhance customer loyalty and streamline in-store and online engagement.

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Real Estate

Automate viewing appointments, customer service, and contract workflows for faster turnaround.

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Solutions
Identity Verification and Compliance
Customer Communication and Engagement
Document Management and AI Workflows
Production

Solutions

Customer Experience That Wins Business

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Identity Verification and Compliance

Secure and trustworthy solutions for digital identity and verification

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KYC Solutions

Streamlined customer identity verification and onboarding

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eKYC

Assisted eKYC

KYB Solutions

Simplified and compliant business onboarding and verification

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eKYB

PSV (Physical Site Verification)

Customer Communication and Engagement

Personalized communication solutions to engage your customers

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Customer Communication Management CCM

Comprehensive platform for customer communications

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Interactive e-Statements

Transform customer communication into responsive digital experiences

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AI Assistants and Agents

Intelligent support for customers and teams

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Document Management and AI Workflows

Complete document lifecycle solutions

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Scanning and Digitization Services

From paper archives to digital access

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Document Management System

Comprehensive document lifecycle management

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Intelligent Document Processing

AI-powered document analysis and extraction

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Digital Journeys

End-to-end customer journey digitalization

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Production

End-to-end production services

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Card Solutions

Complete card manufacturing and personalization

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Print Solutions

Professional printing services for businesses

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Resources

Access our latest insights and resources for digital transformation solutions. From case studies to industry guides - everything you need to stay informed.

Insights

Latest insights and articles

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Case Studies

Success stories and case studies

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News

Latest news on EDC's initiatives, engagements and strategic partnerships

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About Us

We are a global leader in digital customer experience solutions. Learn more about our company, mission, values, and the team behind our innovative platform.

About EDC

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Leadership Team

Meet our leadership team

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Our Story

Our company history

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Our Clients

Our client success stories

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Why EDC?

Why choose EDC

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Our Partners

We work with industry leaders

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Finance Automation Beyond Compliance

The Office of the CFO

Your compliant invoice data powers the wider finance function, giving you control over cost, cash flow, and risk. It spans payables automation, reconciliation, tax filing, fraud detection, and real-time analytics.

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Solution Overview

The Visibility Every CFO Needs

Today your numbers sit in separate systems and entities, updated on different days, so no one sees the whole business at once. E-invoicing already turned every transaction into clean, structured data. The Office of the CFO reads across all of it, payables, reconciliation, tax, and cash, and shows it in one real-time view.

In Partnership with Covoro

EDC delivers the Office of the CFO with Covoro, whose finance automation platform is proven across international markets. Globally proven, delivered locally.

 

The platform does more than show your numbers. It works on them, matching invoices, reconciling accounts, and flagging exceptions before they become problems, so your teams spend their time on decisions instead of data entry. Across every entity and business line, that means less manual work, fewer errors, and numbers you can act on the moment they change.

Solution Features

A Connected Finance Function

Accounts Payable Automation

Automated matching against purchase orders and receipts, with duplicate and fraud detection before payment.

Reconciliation

Auto-matching and exception handling that close the books in days, not weeks. 

Tax Return Filing

Validated, on-time filings kept audit-ready across entities and jurisdictions. 

Analytics and CFO Dashboards

Real-time visibility across every entity and business line, from cost leakage to collection periods.

Litigation Lifecycle Management

Notices, responses, and deadlines governed in one traceable system.

EXIM and Trade

Automation for export and import workflows, built for the UAE's role as a trade hub.

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Values Unlocked

Trust Through the Numbers

Manual finance is expensive in ways that never show on an invoice: skilled people lost to data entry, working capital trapped in reconciliation, decisions made on last month's numbers. Automation changes all three.

Trust Numbers 1
80%
Less manual handling
Invoices captured, read, and routed without keying by hand.
15x
Faster processing
Across payables, reconciliation, and reporting, end to end. 
60%
Lower AP cost
Reduction in the operational cost of running accounts payable. 
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Map Your Finance Transformation

Bring your finance and tax leadership into a working session. We will map your operations, find where cost and risk concentrate, and build a phased roadmap.
Contact sales by phone: +971 4 3150000
Contact sales by email: info@edc.ae

Trusted Solutions. Proven Expertise.

Our partnership with a Ministry of Finance pre-approved ASP ensures regulatory compliance.

Our enterprise integration experience ensures operational excellence.

Together, we future-proof your finance operations.

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Semi-Government Entity: Public sector credibility within the UAE.
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Strategic Technology Partners: Collaborating with leaders in AI and data management to deliver cutting-edge solutions.
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ISO 27001 Certified: Ensuring the highest standards of data security and operational integrity.
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MOHRE
EDC has consistently been a valuable partner in supporting our card services, providing consistent quality and timely execution throughout. Their proactive approach, reliable turnaround, and ability to manage high-volume workloads contribute directly to the smooth delivery of services to our customers. We appreciate the professionalism they bring to this relationship and the positive impact this has on our overall customer experience
ADIB
EDCs solutions support our mission to provide innovative, Sharia-compliant, and customer-focused financial products and services. This partnership helps us deliver a more personalized service and a top quality customer experience.
Rashid Al Qubaisi
CEO - Mawarid Finance
We have been working with EDC for over ten years and have consistently found their services to be reliable and efficient. Their turnaround time is always fast, and we appreciate the stability they provide. They are responsive to our requests, always ensuring any issues are promptly taken care of. We appreciate the working relationship we’ve built with EDC and look forward to continued success together.
Mohamed ElRoubi
Vice President - Application Services - Commercial Bank International (CBI)
The card solutions provided by EDC have helped us enhance both operational efficiency and customer loyalty. Their team is responsive, reliable, and consistently delivers cards that meet our brand and business requirements at every step.
LULU Group International
EDC has significantly streamlined our statement printing and delivery process. With efficient workflow integration, their service has improved our productivity and reduced paper-related overheads. EDC is recommended to any organization looking to modernize and optimize their statement handling process.
Emirates NBD
Our collaboration with EDC has helped advance our digital initiatives and improve the quality of our service delivery. We look forward to continued fruitful cooperation in the future.
Ministry of Human Resources & Emiratisation - MOHRE
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Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.
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6 July 2026 Insights

From Weeks to Minutes: How AI Is Transforming Banking Onboarding in the UAE

Discover how AI is revolutionizing banking onboarding in the UAE, reducing processing times from weeks to minutes while enhancing compliance, customer experience, and operational efficiency.
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29 June 2026 Insights

When the Lawyer Calls: How Document Management Systems Support Legal Hold

How document management systems support legal hold obligations under UAE civil procedure, DIFC, and ADGM frameworks — from custodian notification to retention suspension and audit trails.
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27 May 2026 Insights

Physical Site Verification: Why Digital KYB Isn't Always Enough

Why digital KYB checks alone leave UAE financial institutions exposed — and how physical site verification closes the gap for SME lending, trade finance, and regulatory onboarding.
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25 May 2026 Insights

Compliance by Design: How Document Management Systems Reduce Regulatory Risk

How document management systems help UAE financial institutions meet compliance requirements through retention policies, audit trails, and data residency controls.
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27 April 2026 Insights

Compliance in Document Management

Explore the core compliance requirements for document systems, including retention governance, auditability, integrity controls, and lifecycle traceability.
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17 April 2026 Insights

From Archived Records to Intelligent Data

Discover how digitization goes beyond document storage to data activation, enabling searchable archives, advanced analytics, and AI-driven insights from your records.
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13 March 2026 Insights, Document Management

Bringing Accountability to the Document Lifecycle

Learn how accountability across the document lifecycle improves compliance, transparency, and control in managing business records and information.
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12 March 2026 Insights, Document Management

Digitization Without Governance Creates Digital Clutter

Learn how information governance prevents digital clutter and helps organizations manage data efficiently and securely.
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26 February 2026 Insights, Digital Trust

The New Reality of Identity Fraud

As digital transactions surge worldwide, identity fraud is undergoing a rapid evolution, not just in volume but in sophistication.
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17 February 2026 Insights, CCM

Customer Communication as a Control Function

In many organizations, customer communication sits in an uncomfortable middle ground. It touches marketing, operations, IT, compliance, and customer service, yet it is rarely owned clearly by any one of them.
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22 January 2026 Insights, Document Management

Making Compliance Easier Without Compromising Trust

Streamline compliance with modern document management. Improve efficiency, reduce audit stress, and enhance customer trust with EDC's innovative solutions.
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12 January 2026 Insights, Document Management

The Shift from Storage to Control in Modern Document Management

Effective document management goes beyond storage; it's about control, clarity, and reliability to enhance productivity and decision-making.
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