Real Estate Industry

Digital Solutions for Real Estate Transactions

From property listings to customer onboarding, EDC’s solutions enable real estate firms to deliver smooth, efficient, and tailored experiences at every step of the buyer’s journey.

Real Estate Industry Overview

Faster Deals. Happier Clients. Smarter Real Estate.

Speed up property deals, boost client satisfaction, and streamline operations with EDC’s real estate-focused digital solutions. From automated paperwork to 24/7 customer support, we help you focus on what matters most:

Building strong relationships and growing your business.

Instant Customer
Support

Handle inquiries with AI chatbots

Share property listings instantly

Schedule viewings seamlessly

Learn more

Faster Document
Processing

Streamline lease agreements

Reduce errors in applications

Speed up approval times

Learn more

Personalized Marketing
Campaigns

Personalize based on preferences

Boost engagement effectively

Drive higher conversions

Learn more

EDCs solutions support our mission to provide innovative, Sharia-compliant, and customer-focused financial products and services. This partnership helps us deliver a more personalized service and a top quality customer experience.

Rashid Al Qubaisi

CEO - Mawarid Finance

We have been working with EDC for over ten years and have consistently found their services to be reliable and efficient. Their turnaround time is always fast, and we appreciate the stability they provide. They are responsive to our requests, always ensuring any issues are promptly taken care of. We appreciate the working relationship we’ve built with EDC and look forward to continued success together.

Mohamed ElRoubi

Vice President - Application Services - Commercial Bank International (CBI)

The card solutions provided by EDC have helped us enhance both operational efficiency and customer loyalty. Their team is responsive, reliable, and consistently delivers cards that meet our brand and business requirements at every step.

LULU Group International

EDC has significantly streamlined our statement printing and delivery process. With efficient workflow integration, their service has improved our productivity and reduced paper-related overheads. EDC is recommended to any organization looking to modernize and optimize their statement handling process.

Emirates NBD

Our collaboration with EDC has helped advance our digital initiatives and improve the quality of our service delivery. We look forward to continued fruitful cooperation in the future.

Ministry of Human Resources & Emiratisation - MOHRE

Industry Solution

24/7 Customer Assistance

Respond to inquiries, schedule property viewings, and share property details instantly with EDC’s AI-powered chatbots.

Provide instant responses to property inquiries, improving customer engagement and lead conversion.
Automated appointment scheduling for property viewings and consultations.
Multilingual support to cater to a diverse client base.

Explore Conversational AI

Industry Solution

Simplify Real Estate Paperwork

Streamline lease agreements, rental applications, and contract approvals.

Automate lease and contract processing to reduce errors and accelerate transactions.
Document verification for property listings and tenant applications.
Ensure compliance with regulations by standardizing document handling and data extraction.

Learn More About IDP

Industry Solution

Boost Engagement with Tailored Campaigns

Deliver personalized updates, offers, and marketing campaigns through EDC’s CCM platform.

Personalized property updates and offers through preferred customer channels.
Streamline client communication with consistent, branded messaging across all touchpoints.
Enhance customer experience with clear, timely updates on transactions and property status.

Explore CCM

Outcomes

A Real Estate Industry Built for a Digital World

Success in real estate relies on fast responses, clear communication, and efficient operations. EDC’s solutions deliver:

Faster lease processing with automated workflows.

Enhanced customer communication through real-time tools and AI chatbots.

Simplified onboarding processes with digital verification tools.

By driving digital transformation in the real estate industry, we help agencies, developers, and property managers save time, reduce costs, and deliver outstanding customer experiences.

Faster Lease Approvals

Streamline documentation and approvals with intelligent workflows that minimize delays.

Enhanced Marketing Campaigns

Create personalized marketing messages to engage clients and boost conversions.

Real-Time Property Insights

Leverage AI tools to share real-time property information and updates with potential buyers.

Secure Document Management

Safeguard sensitive property agreements with automated and encrypted data handling.

Seamless Tenant Onboarding

Simplify tenant verification and onboarding with digital ID and document processing tools.

Less Input, More Results

Eliminate manual processes and reduce administrative workloads, allowing teams to focus on client relationships.

About Us

Trust Through Numbers

EDC partners with leading real estate firms to deliver secure, scalable solutions tailored to the industry’s specific challenges.

80%

Reduction in Response Time

AI-powered chatbots provide instant support.

30%

Faster Document Approvals

Automated workflows accelerate lease processing.

20%

Increase in Customer Loyalty

Personalized communication builds stronger client relationships.

Trusted by Real Estate Leaders

EDC partners with leading real estate companies to deliver secure, scalable communication solutions customized for the sector’s unique challenges.

ISO 27001 Certified: Ensuring the highest standards of data security and operational integrity across all industries.

Strategic Partnerships: Collaborating with global technology leaders to deliver innovative, industry-specific solutions.

Regulatory Compliance Expertise: Trusted by organizations for seamless adherence to local and international compliance standards.

Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.

Read Our Insights

25 August 2025 Insights, Solutions, Conversational AI

Why Reporting Is the Secret to Smarter Conversational AI

Discover how effective reporting transforms Conversational AI, enhancing customer service through continuous improvement, metrics, and insights.

18 August 2025 Insights, Solutions, CCM

Why CCM Is Essential for Secure and Compliant Banking

Discover how modern Customer Communications Management (CCM) can enhance security, ensure compliance, and build trust for banks and financial services.

17 August 2025 Insights, Solutions, CCM

Modernizing Communications Without Disruption: A Headache-Free Transition To CCM

Modernize customer communications with EDC's phased CCM rollout, minimizing disruption and ensuring smooth integration with existing banking systems.

16 August 2025 Insights, Solutions, CCM

How CCM Delivers ROI and Efficiency for Banks

Modern CCM platforms can streamline banking communication through cutting costs, boosting efficiency, and enhancing customer loyalty.

14 August 2025 Insights, Solutions, CCM

Fixing Banking Communications: What a Modern CCM Can Do

Discover how a modern Customer Communications Management platform can enhance banking efficiency, improve customer trust, and ensure compliance.

13 August 2025 Insights, Solutions, CCM

The Hidden Cost of Poor Customer Communication in Banking. It’s Time to Modernize

Banks in the Middle East risk losing money and customers due to poor customer communication.

10 July 2025 Insights

3 AI Features That Simplify Customer Communications in Banking

All banks want to keep customers informed: clearly, quickly and through the right channels. But this can be difficult to achieve in practice. For very good regulatory reasons, communications need input from legal, compliance, marketing and IT. However, when these checks and approvals are managed through manual processes and outdated systems, delays are almost unavoidable.

8 July 2025 Insights

Can Compliance Be Your Competitive Advantage?

Compliance has a reputation for slowing things down. But in the Middle East financial market, it can do the opposite. Used effectively, it can accelerate trust, reduce risk, and strengthen customer confidence at every touchpoint.

24 June 2025 Insights

Are You Missing Opportunities With Transactional Emails?

With email marketing, engagement is a tough thing to achieve. Most promotional emails achieve open rates of around 20 percent. More often than not, they remain unopened, get filtered into secondary inboxes, or are dismissed at a glance.

9 May 2025 Insights

How WhatsApp For Business Improves Customer Service

Nobody likes waiting on hold. Long queues frustrate callers and overload teams. That’s why many leading organizations are using WhatsApp for Business as a customer service tool to cut wait times, boost satisfaction, and offer help in any language.

25 April 2025 Insights, Solutions, KYC

Why KYC Is Evolving In 2025

Want to understand how KYC is changing in the Middle East, and what that means for your organization? This article outlines key changes shaping KYC compliance in the Middle East, and what you can do now to stay ahead.

14 April 2025 Insights, Solutions

The AI-Powered Revenue Strategy You Might Be Overlooking

AI is transforming businesses worldwide, improving efficiency, and unlocking new opportunities. With all the hype, many organizations rush into adopting solutions but don’t use them to their full potential.

Attracting

Onboarding

Communication

Service

Retention

Banking and Financial Services

Government and Public Services

Telecomunications

Healthcare

Logistics

Retail

Real Estate

Solutions

Digital Trust

Digital Onboarding

eKYC

eKYB

Physical Onboarding

Assisted KYC

PSV (Physical Site Verification)

Customer Communication and Engagement

Conversational AI and Chatbots

Customer Communication Management CCM

Digital Transformation

Digital Journeys

Intelligent Document Processing

Document Management and Services

Special Projects

Fulfillment

Card Solutions

Print Solutions

Insights

Case Studies

About EDC

Leadership Team

Our Story

Our Clients

Why EDC?

Our Partners

Digital Solutions for Real Estate Transactions

Faster Deals. Happier Clients. Smarter Real Estate.

Instant CustomerSupport

Faster DocumentProcessing

Personalized MarketingCampaigns

24/7 Customer Assistance

Simplify Real Estate Paperwork

Boost Engagement with Tailored Campaigns

A Real Estate Industry Built for a Digital World

Faster Lease Approvals

Enhanced Marketing Campaigns

Real-Time Property Insights

Secure Document Management

Seamless Tenant Onboarding

Less Input, More Results

Trust Through Numbers

Trusted by Real Estate Leaders

Insights

Why Reporting Is the Secret to Smarter Conversational AI

Why CCM Is Essential for Secure and Compliant Banking

Modernizing Communications Without Disruption: A Headache-Free Transition To CCM

How CCM Delivers ROI and Efficiency for Banks

Fixing Banking Communications: What a Modern CCM Can Do

The Hidden Cost of Poor Customer Communication in Banking. It’s Time to Modernize

3 AI Features That Simplify Customer Communications in Banking

Can Compliance Be Your Competitive Advantage?

Are You Missing Opportunities With Transactional Emails?

How WhatsApp For Business Improves Customer Service

Why KYC Is Evolving In 2025

The AI-Powered Revenue Strategy You Might Be Overlooking

Instant Customer
Support

Faster Document
Processing

Personalized Marketing
Campaigns