eKYC

eKYC Overview

Eliminate Friction. Deliver Seamless Customer Verification.

Traditional KYC processes are slow, repetitive, and frustrating for customers and teams.

EDC’s eKYC Solution automates identity verification with document processing and real-time biometric validation, ensuring accuracy, compliance, and speed.

Verify Instantly. Build Lasting Trust.

Say goodbye to manual checks and long waiting times. With EDC’s eKYC Solution:

Verify identities through biometric and Emirates ID validation.
Reduce customer drop-offs with seamless onboarding.
Ensure compliance with robust data validation.

Secure. Accurate. Fast.

With EDC’s eKYC Solution:

90% Faster Verification: Reduce turnaround times with real-time checks.

100% Compliance: Meet stringent regulatory requirements with ease.

Fingerprints and Emirates ID are also verified online with ICA databases.

Solution Features

Simplify Identity Verification. Build Customer Trust.

Our eKYC solution streamlines identity verification processes with advanced biometric authentication, real-time validation, and automated compliance checks.
By reducing manual errors and ensuring regulatory adherence, your organization can onboard customers quickly and securely.

Instant Identity Verification

Validate customer identities in real time with biometric and ICA integrations.

Faster Onboarding

Accelerate KYC processes to onboard customers in minutes, not days.

Automated Compliance

Meet regulatory requirements effortlessly with built-in compliance checks.

Seamless Integration

Integrate eKYC easily with your existing systems for a smooth operational flow.

Field Data Extraction

Automatically extracts verified identity data fields (up to 42 fields with facial biometric verification).

Enhanced Security

Safeguard sensitive customer data with encrypted and secure verification methods.

Verification Results

Solution feature

Real-Time Biometric Verification

Integrating government databases like ICA ensures that every identity check is accurate, secure, and compliant with regulations.

This feature eliminates the need for physical documentation, streamlining the onboarding process and reducing operational delays.

What does this mean for you?

Faster Remote Onboarding:
Complete identity verification in minutes, reducing wait times for customers and speeding up service delivery.

Protection Against SDK Changes:
Clients are shielded from future Emirates ID SDK updates, reducing technical maintenance overhead.

Enhanced Security: Protect sensitive customer data with encrypted authentication processes, building trust and safeguarding against fraud.

Solution feature

Results You Can See in Every Interaction

Our solution enables mobile and web platforms to securely capture Emirates ID data, perform biometric facial recognition with liveness detection, and validate customer identity in real-time against the national database.

Reduced Fraud Risk: Validate customer identity using real-time biometric matching with ICP’s secure database.

Seamless Mobile Integration: Provide easy integration into client mobile apps through SDKs supporting Android and iOS.

Protection Against SDK Changes: Clients are shielded from future Emirates ID SDK updates, reducing technical maintenance overhead.

About Us

Trust Through Numbers

Proven results that optimize verification processes while ensuring security and compliance.

70%

Reduction

In verification turnaround time

100%

Accuracy

In identity verification

100%

Paperless

Completely digital process

EDCs solutions support our mission to provide innovative, Sharia-compliant, and customer-focused financial products and services. This partnership helps us deliver a more personalized service and a top quality customer experience.

Rashid Al Qubaisi

CEO - Mawarid Finance

We have been working with EDC for over ten years and have consistently found their services to be reliable and efficient. Their turnaround time is always fast, and we appreciate the stability they provide. They are responsive to our requests, always ensuring any issues are promptly taken care of. We appreciate the working relationship we’ve built with EDC and look forward to continued success together.

Mohamed ElRoubi

Vice President - Application Services - Commercial Bank International (CBI)

The card solutions provided by EDC have helped us enhance both operational efficiency and customer loyalty. Their team is responsive, reliable, and consistently delivers cards that meet our brand and business requirements at every step.

LULU Group International

EDC has significantly streamlined our statement printing and delivery process. With efficient workflow integration, their service has improved our productivity and reduced paper-related overheads. EDC is recommended to any organization looking to modernize and optimize their statement handling process.

Emirates NBD

Our collaboration with EDC has helped advance our digital initiatives and improve the quality of our service delivery. We look forward to continued fruitful cooperation in the future.

Ministry of Human Resources & Emiratisation - MOHRE

Trusted Solutions.
Proven Expertise.

EDC’s eKYC solution combines certified hardware, AI-powered validation, and seamless integration for end-to-end KYC automation.

Certified Hardware & Software: Single-device solutions for identity and biometric verification.

Industry Compliance: Meets UAE Central Bank standards for secure, validated processes.

Proven Results: Trusted by logistics, banking, and financial institutions across the UAE.

Resources

Insights

Get the latest strategies, trends, and real-world insights to improve every customer interaction.

Read our Insights

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Discover how modern Customer Communications Management (CCM) can enhance security, ensure compliance, and build trust for banks and financial services.

17 August 2025 Insights, Solutions, CCM

Modernizing Communications Without Disruption: A Headache-Free Transition To CCM

Modernize customer communications with EDC's phased CCM rollout, minimizing disruption and ensuring smooth integration with existing banking systems.

16 August 2025 Insights, Solutions, CCM

How CCM Delivers ROI and Efficiency for Banks

Modern CCM platforms can streamline banking communication through cutting costs, boosting efficiency, and enhancing customer loyalty.

14 August 2025 Insights, Solutions, CCM

Fixing Banking Communications: What a Modern CCM Can Do

Discover how a modern Customer Communications Management platform can enhance banking efficiency, improve customer trust, and ensure compliance.

13 August 2025 Insights, Solutions, CCM

The Hidden Cost of Poor Customer Communication in Banking. It’s Time to Modernize

Banks in the Middle East risk losing money and customers due to poor customer communication.

10 July 2025 Insights

3 AI Features That Simplify Customer Communications in Banking

All banks want to keep customers informed: clearly, quickly and through the right channels. But this can be difficult to achieve in practice. For very good regulatory reasons, communications need input from legal, compliance, marketing and IT. However, when these checks and approvals are managed through manual processes and outdated systems, delays are almost unavoidable.

8 July 2025 Insights

Can Compliance Be Your Competitive Advantage?

Compliance has a reputation for slowing things down. But in the Middle East financial market, it can do the opposite. Used effectively, it can accelerate trust, reduce risk, and strengthen customer confidence at every touchpoint.

24 June 2025 Insights

Are You Missing Opportunities With Transactional Emails?

With email marketing, engagement is a tough thing to achieve. Most promotional emails achieve open rates of around 20 percent. More often than not, they remain unopened, get filtered into secondary inboxes, or are dismissed at a glance.

9 May 2025 Insights

How WhatsApp For Business Improves Customer Service

Nobody likes waiting on hold. Long queues frustrate callers and overload teams. That’s why many leading organizations are using WhatsApp for Business as a customer service tool to cut wait times, boost satisfaction, and offer help in any language.

25 April 2025 Insights, Solutions, KYC

Why KYC Is Evolving In 2025

Want to understand how KYC is changing in the Middle East, and what that means for your organization? This article outlines key changes shaping KYC compliance in the Middle East, and what you can do now to stay ahead.

14 April 2025 Insights, Solutions

The AI-Powered Revenue Strategy You Might Be Overlooking

AI is transforming businesses worldwide, improving efficiency, and unlocking new opportunities. With all the hype, many organizations rush into adopting solutions but don’t use them to their full potential.

Simplify KYC with EDC Today

Let EDC’s eKYC Solution help you onboard faster, verify securely, and build lasting trust.

Contact sales by phone: +971 4 3150000
Contact sales by email: sales@edc.ae

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Onboarding

Communication

Service

Retention

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Government and Public Services

Telecomunications

Healthcare

Logistics

Retail

Real Estate

Solutions

Digital Trust

Digital Onboarding

eKYC

eKYB

Physical Onboarding

Assisted KYC

PSV (Physical Site Verification)

Customer Communication and Engagement

Conversational AI and Chatbots

Customer Communication Management CCM

Digital Transformation

Digital Journeys

Intelligent Document Processing

Document Management and Services

Special Projects

Fulfillment

Card Solutions

Print Solutions

Insights

Case Studies

About EDC

Leadership Team

Our Story

Our Clients

Why EDC?

Our Partners

Verify Identities Remotely. Onboard Customers With Ease

Eliminate Friction. Deliver Seamless Customer Verification.

Secure. Accurate. Fast.

Simplify Identity Verification. Build Customer Trust.

Instant Identity Verification

Faster Onboarding

Automated Compliance

Seamless Integration

Field Data Extraction

Enhanced Security

Real-Time Biometric Verification

Results You Can See in Every Interaction

Trust Through Numbers

Trusted Solutions. Proven Expertise.

Insights

Why Reporting Is the Secret to Smarter Conversational AI

Why CCM Is Essential for Secure and Compliant Banking

Modernizing Communications Without Disruption: A Headache-Free Transition To CCM

How CCM Delivers ROI and Efficiency for Banks

Fixing Banking Communications: What a Modern CCM Can Do

The Hidden Cost of Poor Customer Communication in Banking. It’s Time to Modernize

3 AI Features That Simplify Customer Communications in Banking

Can Compliance Be Your Competitive Advantage?

Are You Missing Opportunities With Transactional Emails?

How WhatsApp For Business Improves Customer Service

Why KYC Is Evolving In 2025

The AI-Powered Revenue Strategy You Might Be Overlooking

Simplify KYC with EDC Today

Trusted Solutions.
Proven Expertise.